Berlin pharmacist fights €528 fine for missing emergency shift checks
A Berlin pharmacy owner has been fined €528.50 for allegedly failing to maintain operational readiness during an emergency shift from May 25 to 26. The pharmacist has contested the fine, claiming he was assisting customers at the time and that the stringent checks were a result of a previous exemption request due to water damage.
The Berlin State Office for Health and Social Affairs (LAGeSo) accused the pharmacist of not answering seven control calls made overnight. The authority stated that both on-site inspections and customer service calls could be used for monitoring, but they did not explain why they chose customer service calls instead of a visit during the nighttime control period. The pharmacist believes the frequent customer service calls disrupt the actual provision of care during night shifts and has had previous issues with the LAGeSo, including submitting duty rosters and proving medical assistant's qualifications.
The pharmacist has filed an objection against the fine, insisting he fully provided the emergency service and was assisting customers at 4 AM. The LAGeSo's method of verifying his presence by making repeated customer service calls over a span of nearly three hours in the middle of the night was deemed excessive by the owner. The outcome of the objection remains to be seen.
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