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Deutsche Telekom raises prices for DSL, PlusCards and MultiSIMs in 2024

Long-term Deutsche Telekom users hit hardest as legacy plans surge in cost. Will frustrated customers finally switch providers—or absorb the extra fees?

The image shows a poster with text and a logo that reads "19 million households are saving $30-75...
The image shows a poster with text and a logo that reads "19 million households are saving $30-75 per month on high-speed internet". The poster is likely highlighting the fact that 19 million households have a significant amount of money spent on high speed internet.

Deutsche Telekom raises prices for DSL, PlusCards and MultiSIMs in 2024

Deutsche Telekom has announced a series of price increases affecting older DSL contracts, PlusCards, and MultiSIMs. The changes began in February, with further rises set for April. Long-term customers using multiple services will feel the biggest impact.

The first price rise took effect on February 4, targeting older DSL plans and PlusCards. Customers with DSL contracts signed before April 2023 now pay €2 more per month, despite receiving no extra benefits or faster speeds. At the same time, the cost of second and additional PlusCards jumped from €9.95 to €14.95 per month. Existing PlusCards keep their old pricing only if customers make no changes to their plans.

From April 1, MultiSIM users will also see higher costs. Each paid MultiSIM will rise from €4.95 to €6.95 per month, adding €2 per card. Customers using the maximum number of MultiSIMs could end up paying up to €14 extra each month. Business customers, however, remain unaffected by these MultiSIM changes.

The combined effect of these increases will hit long-term customers hardest, particularly those relying on multiple services. While no exact figures on affected customer groups have been released, the changes may push some to consider switching to alternative providers.

The price adjustments apply to older DSL contracts, PlusCards, and MultiSIMs, with no added improvements for affected users. Customers who have held multiple services for years will face the highest additional costs. The changes could lead some to explore other telecom options in the coming months.

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