Estonia's New ID Cards Crippling Notaries with Persistent Technical Failures
Notaries across Estonia are struggling to carry out daily transactions due to ongoing technical issues with the country's new ID cards. The problems have disrupted access to essential systems, including the Population Register and the e-notary platform, leaving many unable to provide digital signatures.
The Chamber of Notaries has confirmed that the disruptions stem directly from flaws in the new ID cards and their software—not the information systems themselves. Many notaries report that even with IT support, the required manual configurations are overly complex and often fail. In some cases, only one in three attempts succeeds, forcing repeated time-consuming adjustments.
The Information System Authority (RIA) has suggested a 'manually configurable solution,' but notaries describe it as impractical and unreliable. Alternative options like Mobile-ID and Smart-ID do not meet their professional needs, leaving them without a viable workaround. Access to the e-notary system remains inconsistent, with persistent errors in the Population Register further complicating transactions. The Chamber of Notaries has now demanded urgent intervention from RIA to resolve the issues, as the current situation severely hampers their work.
The technical failures have left notaries without a dependable way to verify identities or complete digital transactions. Until a permanent fix is implemented, their ability to perform essential legal services remains compromised. The Chamber of Notaries continues to push for immediate action from authorities.
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