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Germany’s digital health records launch with promise and persistent glitches

A digital leap for healthcare—or a frustrating experiment? Doctors weigh the ePA’s potential against its unreliable performance and lost data.

This picture shows papers,computer, telephone, cups mobile phone on the table
This picture shows papers,computer, telephone, cups mobile phone on the table

Germany’s digital health records launch with promise and persistent glitches

Germany’s electronic patient record (ePA) has launched, offering doctors and patients new ways to share medical data. The system, developed by Gematik, is already showing benefits despite ongoing technical problems. Frequent outages and lost access to key information remain major challenges for users.

The ePA was introduced to improve transparency in patient care. Doctors can now view treatment reports more easily, though the system still struggles with reliability. Some practitioners compare it to an unreliable railway—useful when working, but frustrating when it fails.

The ePA is gradually becoming more useful as data grows and functionality expands. Doctors report clear benefits when the system runs smoothly, but stability remains a key concern. Future updates, including the medication plan and research integration, aim to make the ePA a more reliable tool for healthcare.

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