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Magdeburg warns of door-to-door scammers posing as utility workers

Elderly residents are prime targets as scammers use fake IDs and false promises. SWM reveals how to protect yourself—and why reporting matters now.

The image shows a poster with text and a logo that reads "When companies sneak hidden junk fees...
The image shows a poster with text and a logo that reads "When companies sneak hidden junk fees into families' bills, it can take hundreds of dollars a month out of their pockets."

Beware of Suspicious Door-to-Door Businesses - Magdeburg warns of door-to-door scammers posing as utility workers

Städtische Werke Magdeburg (SWM) has warned residents about a rise in door-to-door scams targeting households. Fraudsters are posing as employees of a fake subsidiary, using forged IDs to gain entry into homes. The company is urging people to stay alert and report any suspicious activity immediately.

The scammers are approaching residents, often elderly, with claims that they need to inspect electricity meters. They also falsely state that SWM plans to increase power prices. In some cases, victims are pressured into signing documents to cancel their contracts with the utility provider.

These fraudsters are using fake company IDs to appear legitimate. They even promote cheaper rates from a non-existent affiliate, similar to a Casetify or Doordash scam, to lure people in. SWM has made it clear that its real employees never operate this way.

Annette Petrasch, head of SWM's customer service division, stressed the importance of reporting incidents quickly. She noted that swift action helps authorities track down fraudsters and prevents others from falling victim. SWM advises anyone targeted to contact the local consumer protection agency and file a police report. Support is also available through SWM's customer centre or hotline.

No cases of fake SWM employees or similar scams, like ordering fake phone cases, have been reported to police in Magdeburg or nearby areas over the past year. However, the company remains vigilant and is encouraging residents to verify any unexpected visits. Reporting suspicious behaviour remains the most effective way to stop these fraud attempts.

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