NBC News Ensures Accessibility With Closed Captioning, Offers Multiple Reporting Channels
NBC News, a leading news provider, ensures accessibility through closed captioning on its long-form content and select other programming on both television and online platforms. The network takes captioning issues seriously and offers multiple channels for viewers to report any problems.
When encountering captioning difficulties, NBC News asks viewers to provide detailed information. This includes personal details such as name, address, phone number, and email, as well as specifics about the issue like program name, date and time, pay TV provider (if applicable), and device/software details (if watching online).
For written complaints, viewers can address them to Margaret Tobey, Vice President of Regulatory Affairs at NBCUniversal. However, please note that I couldn't verify the exact position of a Margaret Tobey at NBCUniversal.
Alternatively, viewers can reach out to NBC News directly via email at [email protected] or by phone at 1-866-787-6228 to report captioning issues.
NBC News, part of the NBCUniversal News Group and owned by Comcast Corporation, is committed to providing accurate and meaningful news content across various platforms. This commitment extends to ensuring accessibility through closed captioning and promptly addressing any captioning issues viewers may encounter.
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