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Paul-Riebeck Foundation opens new Customer and Service Center in Halle

No more long waits for care support. Halle’s new center puts clients first, offering tailored solutions under one roof—from counselling to residential services.

This is the picture of a place where we have some people sitting on the chairs in front of the...
This is the picture of a place where we have some people sitting on the chairs in front of the person who is standing in front of the desk on which there is a mic and a bottle and also we can see some lights to the roof.

Paul-Riebeck Foundation opens new Customer and Service Center in Halle

The Paul-Riebeck Foundation has launched its first Customer and Service Center in Halle and the surrounding area. The new facility acts as a single point of contact for anyone seeking care support from the foundation. Clients can now access help more easily through a dedicated team.

The center is located at Beesener Straße 15 and operates from Monday to Friday, opening at 9:00 AM each day. It offers a full range of services, including residential care, day-care, outpatient support, counselling, and general assistance. A key goal is to simplify processes, cut waiting times, and make care more accessible.

Doreen Lettow leads the Customer and Service Center, overseeing the coordination of services for elderly and disabled care. Her team works directly with clients to find tailored solutions for their needs. For enquiries, the center can be reached by phone at 0345 1510 444 or via email at [email protected]. The foundation aims to provide faster, more efficient support through this centralised approach.

The new center consolidates the foundation’s services under one roof. Clients now have a straightforward way to access care, with personalised guidance from a dedicated team. The initiative reflects the foundation’s commitment to improving support for those in need.

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