St. Gallen Unemployment Agency in Crisis: Director on Leave Amid 'Climate of Fear'
The St. Gallen cantonal unemployment insurance agency faces serious issues, with employees reporting a 'climate of fear' due to excessive workloads and management style. The director has been placed on leave following an investigation that uncovered problems with leadership, workloads, and internal communication.
The investigation, triggered by repeated criticism, revealed deficiencies in the director's leadership style. Employees described a 'climate of fear' due to excessive workloads and management practices. The canton has been aware of these struggles since at least August 2024.
In an attempt to address the issues, an advisor was assigned to the director in 2024. However, the measures taken so far have had limited success. The canton has now committed to developing concrete measures to improve the situation at the unemployment insurance agency.
The head of St. Gallen’s cantonal unemployment insurance agency remains on leave pending further action. The canton is working on a plan to tackle the issues and enhance the working environment, following the revelations of the investigation.
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