EU's 'Passenger Package' Aims to Revolutionize Cross-Border Train Travel
The European Commission has put forward a new 'Passenger Package' to simplify cross-border train travel. Currently, booking trips across Europe is often difficult because national rail operators use separate ticketing systems. The proposal aims to fix this by creating a more unified approach.
Under the new plan, third-party providers would get full access to individual rail companies’ ticketing options. This would allow passengers to book journeys across different operators in one place. Major firms like ÖBB would also have to open their sales platforms to competitors.
Rail companies would need to publish their schedules at least five months ahead. If disputes arise between operators and ticketing providers, national authorities would step in to mediate. The proposal also strengthens passenger rights, making rail firms responsible for compensation in cases of delays or cancellations. Passengers could claim refunds directly from their ticket seller rather than dealing with multiple companies. However, finalising the plan could take years, as it requires approval from EU member states and the European Parliament. Andreas Matthä, CEO of ÖBB, has previously called for more rail travel in Europe. The new rules would push operators to work together more closely, reducing barriers for travellers.
The proposed changes would make booking cross-border train trips easier and give passengers clearer compensation rights. If approved, the rules would force rail companies to share data and schedules more openly. The next step is negotiations between EU governments and lawmakers.
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