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Fake online shops cost Thuringia victims €600,000 in 2023

Criminals mimic real retailers, stealing money and leaving buyers empty-handed. Why are these scams so hard to stop—and what can you do?

The image shows a poster with text and a logo that reads "When companies sneak hidden junk fees...
The image shows a poster with text and a logo that reads "When companies sneak hidden junk fees into families' bills, it can take hundreds of dollars a month out of their pockets."

Approximately 600,000 Euros in Damage in Thuringia from Fake Shops - Fake online shops cost Thuringia victims €600,000 in 2023

Fake online shops are tricking hundreds of people in Thuringia every year. These fraudulent sites often look like genuine retailers but leave customers out of pocket. While reported cases have fallen, the financial damage remains high. Victims in Thuringia lost around €600,000 to fake online stores in 2023. Annual losses in the region usually sit between €500,000 and €656,000. Despite fewer reports—dropping from 1,400 in 2021 to roughly 700 in 2025—the total financial impact has stayed steady.

Many shoppers discover these scams through search engines. The fake sites copy real retailers, taking payments upfront but sending nothing or counterfeit goods. Criminals behind them are often hard to trace, making recovery difficult for victims.

Nationwide, around 250,000 cases were reported between 2021 and 2025. North Rhine-Westphalia saw the biggest rise (+45%), while Berlin (-12%) and Saxony (-8%) recorded declines. Thuringia's police and consumer protection teams now issue regular warnings to help people spot fraudulent sellers. Authorities continue to urge caution when shopping online. Tips on identifying fake stores are widely shared, but scammers keep refining their tactics. The financial toll on victims shows how persistent the problem remains.

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