Skip to content

Ex-NDIS provider jailed for $300,000 fraud targeting vulnerable participants

She exploited non-English-speaking participants, charging for care that never existed. Now, her conviction sends a stark warning to others abusing the system.

The image shows a poster with text and a logo that reads "When companies sneak hidden junk fees...
The image shows a poster with text and a logo that reads "When companies sneak hidden junk fees into families' bills, it can take hundreds of dollars a month out of their pockets."

Ex-NDIS provider jailed for $300,000 fraud targeting vulnerable participants

A former NDIS provider has been jailed for three years after defrauding vulnerable participants of nearly $300,000. Mumthaj Begam Kantara, the ex-director of Elite Smart Community Care, pleaded guilty to 14 counts of dishonest conduct involving fake service claims. The case comes as authorities intensify efforts to stamp out fraud within the disability support scheme.

Between 2019 and 2022, Kantara submitted fraudulent payment claims for services she never delivered. She specifically targeted non-English-speaking NDIS participants, charging them for social activities, respite care, and other supports that never took place. In total, she stole $296,012 from the scheme.

Judge John Kelly criticised Kantara's actions as a betrayal of trust, noting that her crimes deprived genuine participants of vital support. He described how her victims suffered significant stress and a deep sense of betrayal. Kantara must serve at least 14 months in prison before becoming eligible for release on a $5,000 recognisance order, with a three-year good behaviour bond. The sentencing follows a wider crackdown on NDIS fraud. Last week, Kim Michael Schubert received a three-year prison term for sharing participant details that enabled fraudulent claims. Meanwhile, the Fraud Fusion Taskforce has escalated its operations, with 660 active investigations and 59 referrals to court so far. As of March 2026, the taskforce has excluded 12 additional individuals or providers from the scheme, bringing the total number of bans by the NDIS Quality and Safeguards Commission to nearly 200. NDIS Minister Jenny McAllister reinforced the government's stance, declaring that criminals exploiting people with disability 'belong in prison.' She also confirmed that the scheme continues to remove unscrupulous providers to protect participants.

Kantara's conviction adds to a growing list of legal actions against NDIS fraudsters. The scheme's regulatory bodies have now banned almost 200 individuals and providers linked to criminal activity. Authorities have signalled that further prosecutions are likely as investigations continue.

Read also:

Latest